GP Online Services

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Patients registered at GP surgeries in mid Essex are benefiting from the online revolution. They can now book appointments with their GP or request a repeat prescription over the internet or using a smartphone.

The GP online service, which is available across the country, is available online via a website. Smartphone and tablet users can also download an app to give them access on their phones.

Users of the service can also read their own GP record and check the results of tests, before speaking to their GP if they want to.

Damian Williams, a GP and Clinical Lead for GPOnline at NHS England Midlands and East said: “Many of our patients tell us that they value the convenience of making an appointment at any time day or night, or requesting a repeat prescription without having to visit the surgery. By freeing up the phone lines, they also make it easier for patients who don’t want to use GP online services to get through by phone.”

“Having access to their GP records also means that people are more in control of their health and well-being. This is particularly helpful for people who are living with a long-term health condition such as diabetes that needs regular checking and frequent prescriptions.”

Dr Caroline Dollery, Chair of Mid Essex CCG and GP in Danbury said: “GP online services make use of secure computer systems which are already being used by surgeries. People can only see their own information, and some practices are able to make arrangements for family members or carers to access their records if they wish.”

Nicola lives with her husband and daughter and is a busy working mother. She has Type 2 Diabetes and has been using online services. She said: “I find it much more convenient to be able to book my own appointments as I can see when my GP or nurse is free, and I can select the best time that suits me rather than having to go through a list of dates and times with the receptionist.

“I have also recently been given access to my medical record and I can now see all the problems, medication, test results, immunisations and allergies. It has made me think twice about taking better care of myself.”

You can register for GP online services by taking two forms of identification to your GP surgery.

For more information visit NHS Choices.